CSEET – Decision Making: 15 MCQs with Answers & Explanations

CSEET – Decision Making: 15 MCQs with Answers & Explanations

Q1.You find that your colleague is taking credit for your work during a meeting. What should you do?

(A) Argue in the meeting and prove him wrong

(B) Ignore and let it go

(C) Politely clarify your contribution with evidence later

(D) Complain to HR immediately

Answer: (C) Politely clarify your contribution with evidence laterExplanation:Logical and professional response; avoids confrontation but protects your credibility.

Q2.You see a co-worker violating company policy. What is the best course of action?

(A) Report it to your supervisor

(B) Confront them angrily

(C) Ignore it

(D) Discuss it with other colleagues

Answer: (A) Report it to your supervisorExplanation:Ethical and appropriate — avoids gossip and ensures proper handling.

Q3.If you are asked to do a task that conflicts with your personal values but is not illegal, what should you do?

(A) Refuse immediately

(B) Discuss your concerns with your manager

(C) Do it without thinking

(D) Complain to higher authorities

Answer: (B) Discuss your concerns with your managerExplanation:Shows professionalism and communication before refusal.

Q4.You are leading a team and two members have a serious disagreement. What will you do?(A) Take sides(B) Avoid involvement(C) Listen to both and find a compromise(D) Escalate it immediately

Answer: (C) Listen to both and find a compromiseExplanation:Good leadership involves conflict resolution and fair decision-making.

Q5.A client insists on a decision that benefits them but harms your company’s interests. What will you do?

(A) Agree to please the client

(B) Refuse politely and explain your company’s policy

(C) Escalate to your boss silently

(D) Delay the decision

Answer: (B) Refuse politely and explain your company’s policyExplanation:Maintains integrity and transparency — professional decision.

Q6.You are given a project deadline that is unrealistic. What will you do?

(A) Accept it and fail later

(B) Request more time with justification

(C) Argue with your manager

(D) Transfer the project to someone else

Answer: (B) Request more time with justificationExplanation:Practical and solution-oriented approach — shows responsibility.

Q7.Your subordinate makes a serious mistake. What should be your first step?

(A) Report to HR

(B) Understand the cause and guide them

(C) Punish them immediately

(D) Ignore it

Answer: (B) Understand the cause and guide themExplanation:Effective leaders correct mistakes through guidance, not punishment.

Q8.You are offered a bribe to approve a file faster. What will you do?

(A) Accept and keep quiet

(B) Reject and report to higher authorities

(C) Accept but inform later

(D) Ignore and delay work

Answer: (B) Reject and report to higher authoritiesExplanation:Ethical and compliant — zero tolerance for corruption.

Q9.You find your team’s performance declining due to low motivation. What will you do?

(A) Criticize them

(B) Motivate and understand their challenges

(C) Report to management

(D) Replace team members

 Answer: (B) Motivate and understand their challengesExplanation:Encouraging leadership boosts morale and performance.

Q10.During a presentation, your system crashes and you lose all visuals. What will you do?

(A) Cancel the presentation

(B) Continue confidently using verbal explanations

(C) Panic and apologize repeatedly

(D) Leave the room

Answer: (B) Continue confidently using verbal explanationsExplanation:Shows presence of mind and adaptability under pressure.

Q11.A customer is shouting angrily due to a mistake by your company. What should you do first?

(A) Shout back

(B) Listen patiently and apologize

(C) Ignore the customer

(D) Call security

Answer: (B) Listen patiently and apologizeExplanation:Empathy and active listening calm the situation and reflect professionalism.

Q12.Your boss asks you to stay late, but you have an urgent family commitment. What will you do?

(A) Refuse rudely

(B) Explain your situation and offer to complete it later

(C) Leave without informing

(D) Ignore your family event

Answer: (B) Explain your situation and offer to complete it laterExplanation:Balances professionalism and personal responsibility.

Q13.A junior employee takes initiative but makes small errors. What should you do?

(A) Discourage them from taking initiative

(B) Appreciate their effort and correct their mistakes

(C) Ignore them

(D) Give their work to others

Answer: (B) Appreciate their effort and correct their mistakesExplanation:Encourages learning and builds a positive work culture.

Q14.You are unsure about an important report’s accuracy, but the deadline is near. What should you do?

(A) Submit it anyway

(B) Verify quickly and inform of a short delay if needed

(C) Blame someone else later

(D) Skip the report

✅ Answer: (B) Verify quickly and inform of a short delay if neededExplanation:Ensures accuracy and responsibility — prioritizes quality over speed.

Q15.You are offered a better job while your current project is incomplete. What should you do?

(A) Leave immediately

(B) Resign after proper notice and handover

(C) Hide the offer

(D) Share it with colleagues

Answer: (B) Resign after proper notice and handoverExplanation:Ethical and professional exit maintains reputation.

Tips for Decision-Making Questions

Be ethical and fair in all options.

Choose balanced, practical, and calm actions.

Avoid emotional, extreme, or evasive options.

Always think of organizational benefit and integrity.

Conclusion

l Decision-making questions in CSEET test your professional judgment and ethical reasoning — essential traits for a Company Secretary.

l Remember: choose the action that reflects honesty, responsibility, and rational thinking.

l Consistent practice will help you respond calmly and confidently under pressure in both exams and real-life corporate scenarios.