BUSINESS COMMUNICATION - CSEET MCQ SERIES 11

1. Choose the explanation that catches the spirit of the idiom/phrase A snake in the grass

a. A secret or hidden enemy

b. An unreliable person

c. Unforeseen happening

d. A dangerous enemy

2. The type of communication which usually takes place between people of the same status/level of hierarchy in the organization is called

a. Upward

b. Downward

c. Horizontal

d. Diagonal

3. The sum of money lent on which interest is being paid is called:

a. Principal

b. Amount

c. Proxy

d. Instalment

4. Give Synonym for the following word:

Annihilate

a. Devastate

b. Investigate

c. Delay

d. Retaliate

5. There is a lot in life that can leave you nonplussed. Choose the antonym of the word nonplussed.

a. Dumbfound

b. Disconcert

c. Astound

d. Unperturbed

6. Google chrome is a kind of .

a. Website

b. Web browser

c. Address bar

d. Search engine

7. A is a list of securities owned by a person or Institution.

a. Policy

b. Principal

c. Portfolio

d. Prospectus

8. Find the misspelled word.

a. Dilemma

b. Ecstasy

c. Liasion

d. Moustache

9. An address bar is also known as .

a. Web browser

b. URL bar

c. Search bar

d. Home page

10. A sum paid to a patentee for the use of a patent or to an author or composer for each copy of a book sold or for each public performance of a work is called

.

a. Reserve

b. Royalty

c. Interest

d. Remittance

11. are prefixes that denote the act of undoing the previous act that the root word denotes as being done.

a. Reversative Prefixes

b. Derivative Prefixes

c. Supportive Prefixes

d. Opposing Prefixes

12. happens when the person hears only what they want to hear.

a. Discriminative listening

b. Comprehensive listening

c. Evaluative listening

d. Biased listening

13. allows viewing multiple pages in the same browser without opening a new browser session.

a. Address bar

b. Search

c. Tab

d. Home

14. A , by definition is placed before a noun or its equivalent in order to show its relationship in terms of time, place, etc.

a. Pronoun

b. Preposition

c. Verb

d. Noun

15. Which of the following is a disadvantage of using email communication?

a. Email is fast

b. Email is inexpensive

c. Email is easy to filter

d. Internet connectivity

16. The words a or an and the are called

a. Verbs

b. Adjectives

c. Preposition

d. Articles

17. Which of the following is/are the purpose of listening?

a. To specifically focus on the messages being communicated, avoiding distractions and preconceptions.

b. To gain a full and accurate understanding into the speakers point of view and ideas.

c. To critically assess what is being said.

d. All of the above

18. In case of message, the audience is expected to need

encouragement in order to act as the sender desires.

a. Positive Messages

b. Negative Messages

c. Persuasive Messages

d. Dominating Messages

19. The commercial processes involved in promoting, selling and distributing a product or service is called .

a. Marketing

b. Telecommuting

c. Downsizing

d. Outsourcing

20. The words ‘Efforts’ and ‘Exertion’ are-

a. Antonyms

b. Homonyms

c. Synonyms

d. Homophones

21. Which of the following is not the advantage of the intranet?

a. Cost effective

b. Enhance collaboration

c. Immediate updates

d. Time consuming

22. are prefixes that support or are for the root word.

a. Opposing Prefixes

b. Supportive Prefixes

c. Negative Prefixes

d. Reversative Prefixes

23. is highly centralized type of communication network where each subordinate receives commands or instructions from a single authority.

a. Vertical network

b. Circuit network

c. Wheel network

d. Chain network

24. A planned reduction in the number of employees needed in a firm in order to reduce costs and make the business more efficient is called .

a. Downsizing

b. Recruiting

c. Transfers

d. Deputation

Please read the passage given below and answer the questions 25 to 28.

Most people who bother with the matter at all would admit that the English language is in a bad way, but it is generally assumed that we cannot by conscious action do anything about it. Our civilization is decadent and our language-so the argument runs- must inevitably share in the general collapse. It follows that any struggle against the abuse of language is a sentimental archaism, like preferring candles to electric light or

hansom cabs to aeroplanes. Underneath this lies the half-conscious belief that language is natural growth and not an instrument which we shape for our own purposes.

Now it is clear that the decline of a language must ultimately have political and economic causes it is not due simply to the bad influence of this or that individual writer. But an effect can become a cause, reinforcing the original cause and producing the same effect in an intensified form, and so on indefinitely. A man may take to drink because he feels himself to be a failure, and then fail all the more completely because he drinks. It is rather the same thing that is happening to the English language. It becomes ugly and inaccurate because our thoughts are foolish, but the slovenliness of our language makes it easier for us to have foolish thoughts. The point is that the process is reversible. Modern English, especially written English, is full of bad habits which spread by imitation and which can be avoided if one is willing to take the necessary trouble. If one gets rid of these habits, one can think more clearly, and to think clearly is a necessary first step towards political regeneration: so that the fight against bad English is not frivolous and is not the exclusive concern of professional writers.

25. Many people believe that nothing can be done about the English language because –

a. Bad habits spread by imitation

b. We live in a decadent civilization

c. There are too may bad writers

d. People are too lazy to change their bad habits

26. The author believes that –

a. It’s now too late to do anything about the problem

b. Language is a natural growth and cannot be shaped for our own purpose

c. The decline in the language can be stopped

d. The process of an increasingly bad language cannot be stopped

27. The author believes that the first stage towards the political regeneration of the language would be –

a. Taking the necessary trouble to avoid bad habits

b. Avoiding being frivolous about it

c. Clear thinking

d. For professional writers to help

28. What causes bad language in the end?

a. The bad influence of individual writers

b. The imitation of bad language habits

c. Political and economic causes.

d. An assumption that nothing can be done about

Please read the passage carefully and answer questions 29 to 33.

There are three main groups of oils-animal, vegetable and mineral. Great quantities of animal oil come from whales, creatures of the sea, which are the largest of the animals remaining in the world. To protect the whales from the cold of the Artic seas, nature has provided them with a thick covering of fat, called blubber.

When the whale is killed, the blubber is stripped off and boiled down. It produces a great quantity of oil which can be made into food for human consumption. A few other creatures yield oil, but none so much as the whale. The livers of the cod and halibut, two kinds of fish, yield nourishing oil. Both cod liver oil and halibut oil are given to sick children and other invalids who need certain vitamins.

Vegetable oil has been known from very old times. No household can get on without it, for it is used in cooking. Perfumes may be made from the oils of certain flowers. Soaps are made from eatable and animal products and the oils of certain flowers.

29. The main source of animal oil, is –

a. fish

b. whale

c. seaweeds

d. plants

30. Vegetable oil is mainly used for –

a. eating

b. cooking

c. frying

d. lubricating

31. The…….of fish yields nourishing oil.

a. liver

b. stomach

c. eyes

d. head

32. The thick protective covering of fat on a whale is called a –

a. skin

b. cell

c. blubber

d. fins

33. ……………. are made from vegetable, animal products and the oils of certain flowers.

a. Perfumes

b. Cosmetics

c. Cooking medium

d. Soaps

34. Which of the following is not there in the letterhead of a company?

a. Number of employees

b. Company logo

c. Corporate Identification Number

d. Name and address of Registered Office and Corporate Office

35. The phrase ‘A hard nut to crack’ means:

a. To be deceived

b. Lazy

c. To confirm

d. A difficult problem

Q.NO. Ans Q.NO. Ans.

1 a 21 d

2 c 22 b

3 a 23 c

4 a 24 a

5 d 25 b

6 b 26 d

7 c 27 c

8 c 28 c

9 b 29 b

10 b 30 b

11 a 31 a

12 d 32 c

13 c 33 d

14 b 34 a

15 d 35 d

16 d

17 d

18 c

19 a 20 c