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Communication skills - CSEET language

1. Any word that adds more meaning to the noun is called an __________

(A) Adverb (B) Verb (C) Adjective (D) Noun

2. A__________indicates the action done by the subject

(A) Verb (B) Adverb (C) Noun (D) Pronoun

3. A___________is a word which connects words phrases , clauses or sentences

(A) Preposition (B) Conjunction (C) Interjection (D) Verb

4. During presentation using an OHP. One can read information line by line using an opaque sheet to cover the transparency with a view to minimize distraction. This technology is called _________

(A) Positive disclosure (B) Zero disclosure

(C) Negative disclosure (D) Progressive disclosure

5. Another thing that you have to avoid is adding to OHP’s with a ________ during a talk.

(A) Chalk (B) Pencil (C) Pen (D) Marker

6. It is important to consider proper _____ room where you are giving your presentation.

(A) Darkness (B) lighting (C) Lightning (D) ventilation

7. _____ Listening means learning through conversation

(A) Evaluative (B) Appreciative (C) Dialogic (D) Empathetic

8. In _____ Listening the difference between the sounds is identified

(A) Discriminative (B) Comprehension (C) Dialogic (D) Empathetic

9. The ___________is an exclamation mark

(A) ? (B) . (C) , (D) !

10. Evaluative listening is also called _____

(A) Therapeutic (B) Evaluative (C) Dialogic (D) Impathetic

11. The___________is the action or description that occur in the sentence

(A) Predicate (B) Subject (C) Object (D) Complement

12. The _____________speech is also called as reported speech

(A) Direct (B) Indirect (C) Indefinite (D) Definite

13. A positive statement (in a question tag) takes a ___________tag

(A) Negative (B) Positive (C) Question (D) Answer

14. Hearing is only an important component of ____

(A) Hearing (B) Listening (C) Talking (D) Speaking

15. In _____ Listening the main intention is to seek certain information which will be appreciated

(A) Empathetic (B) Appreciative (C) Evaluative (D) Dialogic

16. _____ Is an aggressive behavior and will most likely bring a negative response from the speaker.

(A) Interrupting (B) Yawning (C) Slapping (D) Dancing

17. It is important to choose the right environment because it will help the listener focus & avoid ____

(A) Attrition (B) Distractions (C) Disturbances (D) Noise

18. Semantic market are the links between two ____

(A) Words (B) Phrases (C) Clauses (D) Sentences

19. _____ Customer not only returns to your organization for a second time but also tells about his satisfaction others.

(A) Unsatisfied (B) Impatient (C) Satisfied (D) Patient

20. Always ____ the customer for calling

(A) Slap (B) Reprimand (C) Thank (D) Never thank

21. The technique of ____ should be mastered to handle displeased customers.


22. In __________verb the action passes from the subject an object

(A) Transitive (B) Un transitive (C) Modal (D)Main

23. __________refers to the time of action

(A) Tense (B) Transitive (C) Intransitive (D) Main verb

24. Reading comprehension means understanding a ____ text.

(A) Oral (B) Written (C) Usual (D) Audio

25. Reading is a __________________ process.

(A) Encoding (B) Listening (C) Decoding (D) Talking

26. While making a slide, the number of words should be limited to a maximum of _______ per slide.

(A) 8 (B) 9 (C) 10 (D) 11

27. A group of related words that contain both a subject and predicate and that functions as part of a sentence is

(A) Sentence (B) Phrase (C) Clause (D) Compound

28. When we read shorter texts like research papers for specific detailed information we read slowly & with a lot of concentration ,this is called ____ reading.

(A) Intensive (B) Extensive (C) Detailed (D Short

29. Most of our day-to-day reading it done _____

(A) Loudly (B) Extensively (C) Intensively (D) Silently

30. _____ is to relate the content to that previous and future learning of the subject

(A) Review (B) Reading (C) Recalling (D) All

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